Step-by-step instructions for installation and activation

The video shows you the various types of cables that are used, how to activate the features of the app, and check for any issues using the app’s ‘diagnosis’ feature. The viewer is also shown if the adapter should be connected to the vehicle's FMS-BUS or to the DTCO. In order for SPEDION to know which adapter is connected to which device and in which vehicle, users must fill in and sign the appropriate form after installation. This step is also covered in the video – including the corresponding interface for adding a signature using the tablet.

“Many customers are worried that the installation of the Bluetooth adapter is expensive and time-consuming. We knew a live demonstration would remove this fear, so we came up with the idea of a video” says SPEDION Managing Director Günter Englert. “In general, all of our products are self-explanatory and easy to handle even for technically inexperienced users. However, our commitment to customer service is to provide as much support as possible – just like this user video.”