The SPEDION Wiki – support articles, instructions for setup, troubleshooting and FAQs
With SPEDION, you're in good hands.
The SPEDION Wiki is your central platform for all information about our telematics solutions. Direct access to everything you need to know about SPEDION services and solutions – whether SPEDIONline, SPEDION App, hardware components, integrations such as SPEDION Expenses or SPEDION Tachograph Data, or even the LUCY App – here you will find everything you need for setup and use.
Click here to access the SPEDION Wiki
Our SPEDION Wiki contains everything you need to know about setting up and using our software and hardware:
- Instructions for installation and configuration
- Support articles for quick problem solving
- FAQs on frequently asked questions and problems
- Practical search function for targeted research
Access is super easy: You can get to the SPEDION Wiki via the website wiki.spedion.de or directly from our web application SPEDIONline or SPEDION Navigation.
Eddy assists with the search
In addition to the regular and targeted search function, the SPEDION Wiki makes it even easier to find the content you want. With Eddy – our search bot based on artificial intelligence (AI).
By clicking on the search box in the SPEDION Wiki, users can either enter a search term or ask Eddy a question, for example: "How do I create a driver?" Eddy searches the platform's content for a suitable answer. If you receive an unsatisfactory answer, continue the conversation and Eddy will refine his answers as needed.
Eddy is very thorough in his search: he accesses all articles stored in the SPEDION Wiki that are related to the search term or question. The source articles are also displayed and linked. This allows users to optionally access information via the corresponding links.
Direct access to support, FAQs and instructions!