Privacy Policy

Scope

Thank you for visiting our website and your interest in our company, our products and our services.
This privacy policy is to make visitors aware of the type, scope, and purpose of collecting, processing, and use of personal data by SPEDION GmbH.

The protection of your personal data and rights are important to us. Therefore, we process your personal data confidentially and according to the legal requirements of the relevant data protection regulations.
The following information on data protection applies to the website of SPEDION GmbH, who is the responsible party within the meaning of Article 4(7) of the General Data Protection Regulation (GDPR).

SPEDION GmbH
Industriestrasse 7
63829 Krombach
GERMANY

E-mail: info(at)spedion.de
Internet: www.spedion.de

Phone: +49 (0) 6024 50990-0
Fax: +49 (0) 6024 50990-121

Data usage

We collect and use personal data insofar as this is necessary to use our online presence. This data includes the name of the webpage accessed, file, date and time of the access, amount of data transferred, referrer URL, notification of successful access, browser type and version, the user's operating system and the requesting provider.

The data collected will not be merged or combined with other data sources. However, we reserve the right to evaluate this data later if we become aware of any specific indications of its unlawful use.
We collect the data stated above in line with Article 6(1)(f) of the GDPR to the extent necessary for the presentation and optimisation of our website, our content and services, and the smooth operation of the device you use visiting the site.

Handling of personal data

SPEDION GmbH only processes personal data to the extent necessary to fulfil contracts, process inquiries, and for the general use of our software and services. Other legal bases for processing your data are having obtained your consent to do so or to safeguard our legitimate (business) interests—provided your rights are not negatively affected as a result.

Registration

Our website allows you to register for a trial account, and log in to our SPEDION portal.

We need your company name, first name, e-mail address, a username and password, and your phone number (optional) for the registration process. We also collect information on how you heard about SPEDION GmbH, as well as any comments you put in the comments field. Collection of this data is needed for the trial access that you requested (pre-contractual processing), and for the contractual relationship for the use of our products, in line with Article 6(1)(b) of the GDPR.

When you access our portal, we record your username, password and language preference to identify you and deliver the information you need in the language of your choice.

Support

You can reach our support team by phone or via our portal. If you send a request for support using portal.spedion.de, we will receive your message and a call-back number.
To process your request and for troubleshooting, we also collect the following information: the operating system you use, the portal version, the version of your browser and JavaScript, and the BuildId, in line with Article 6(1)(b) of the GDPR.

Contact form

If you fill out and submit our contact form, your details will be stored for processing and used, for example, to answer any follow-up queries until you object to the further storage of your data with us, or the purpose of the data processing no longer applies, or the statutory retention periods ends.

Job applications

When you apply to us for a position, we use your data to assess your skills and experience, invite you to an interview, and refer it while conducting the interview. The scope of the data collected depends on the documents you submit, such as a cover letter, photo, contact details, postal address, CV, certificates and qualifications, etc. We delete your data no later than six months after the decision has been made and the position filled. With your consent, we store your data for up to twelve months.pWe do not use automated decision-making or profiling when filling a vacancy.

Security of your data

SPEDION GmbH takes all proper technical and organisational measures to secure personal data to protect it from accidental or deliberate manipulation, loss, destruction or access by unauthorised persons. These measures are also constantly improved and adapted in line with technological developments.

TLS encryption

For security reasons, our website uses TLS encryption to protect the transmission of confidential and personal data.

Cookies

We use cookies in a range of ways to improve your experience on our website.
Cookies are text files that are temporarily placed on your computer or device. Most web browsers automatically accept cookies. You can set your browser not to accept cookies and prevent them from being placed on your device. Please refer to your browser's instructions for details.

We set these cookies:

Domain

Name

Description

Expiry date

www.spedion.de

_pk_id.1.5a5e

This cookie is associated with the Matomo open source web analytics platform to help website owners track visitor behaviour and measure site performance. It is a pattern type cookie, where the prefix _pk_id is followed by a short series of numbers and letters, which are assumed to be a reference code for the domain setting the cookie.

180 Tage

www.spedion.de

_pk_ses.1.5a5e

This cookie is associated with the Matomo open source web analytics platform to help website owners track visitor behaviour and measure site performance. It is a pattern type cookie, where the prefix _pk_ses is followed by a short series of numbers and letters, which are assumed to be a reference code for the domain setting the cookie.

Session

piwik.spedion.biz

MATOMO_SESSID

 

Session

The legal basis for using cookies is our legitimate interest in providing a fully functioning website for our company under Article 6(1)(f) of the GDPR. The legal basis for using marketing and analysis tools is based on your consent, as set out in Article 6(1)(a) of the GDPR.

Matomo

Our website uses the open-source web analysis tool Matomo to analyse visitor traffic. Matomo uses cookies. These are text files saved on your computer or device and allow anonymous analysis of how you use our website. We store the information from the cookie on our server in Germany. Before we save this information, we anonymise your IP address. To prevent the use of cookies, please adjust the settings of your internet browser. However, some of our website features may not function as a result.

We have Matomo installed only on our servers, and since we process only the IP address and do so anonymously, we have no technical means of identifying you.
We process the data based on our legitimate interest in optimising our website and improve your user experience.

cdnjs

We use cdnjs to deliver the content on our website. It is a free, open-source CDN (content delivery network) powered by Cloudflare, Inc., 665 3rd Street, Suite 200, San Francisco, CA 94107, USA.

A CDN makes the delivery of files to our site (especially graphics and scripts) more efficient, using a process called load balancing. This process distributes workloads across multiple regional or international servers. When you access this content, you establish a connection to Cloudflare's servers, whereby Cloudflare will process statistical data about your visit. This data includes the name of the website, file, date and time of access, amount of data transferred, notification of successful access, browser type and version, the user's operating system, referrer URL (the previously visited page), IP address, and the requesting provider. Cloudflare uses the log data for statistical evaluations for the operation, security and optimisation of our online content. This data processing is for the sole purpose stated above.

Right of access by the data subject

The following information about your data protection rights is set out in Article 15 ff. of the GDPR.

Right to information
You have the right to request information from SPEDION GmbH on the data we process about you. SPEDION GmbH will provide this to you free of charge.

Right to rectification
You have the right to have your personal data stored by SPEDION GmbH corrected if you discover it is inaccurate or incomplete.

Right to erasure
You have the right to request SPEDION GmbH erase your personal data, as long as no legal retention obligations exist to prevent this or the data is needed for the assertion, exercise and defence of legal claims.

Right to restrict processing
You have the right to request SPEDION GmbH restrict the processing of your personal data, under the conditions set out in Article 18 of the GDPR.

Right to data portability
You have the right to request a copy of the personal data SPEDION GmbH has collected in a structured, commonly used, machine-readable format, or have it transferred to another responsible body. You have this right if you have given us consent to process your data, if we are in a contractual relationship, or carry out the processing through automated procedures.

Right to object
You have the right to object to the processing of your personal data. Such a right applies insofar as SPEDION GmbH processes your data based on legitimate interest under Article 6(1)(f) of the GDPR.

Right to lodge a complaint
You also have the right to complain to a data protection supervisory authority. SPEDION GmbH is under the jurisdiction of the Bavarian State Commissioner for Data Protection (BayLfD), PO box 22 12 19, 80502 Munich, Germany.

Your contact about data protection

SPEDION GmbH has appointed a data protection officer as set out in Article 4(7) of the GDPR. They review and monitor the processing of personal data. To exercise your data protection rights, or if you otherwise have questions, suggestions or complaints about personal data processing, please e-mail our data protection officer.

As of 11 November 2020